General help

What is SoundGecko?

SoundGecko is an audio service that lets you listen to written content from around the web.

What content can I convert to audio?

We currently support websites that have long text content, such as web articles, news articles and blog posts.

You can also subscribe to RSS feeds to automatically convert new articles from your favorite websites and blogs.

What languages does SoundGecko support?

Our service currently only supports English content.

We hope to enable anyone to listen to any article so we will add support for additional languages in the near future.

I just heard something that didn't read out correctly, how do I get it fixed?

Sorry to hear that! Forward the email you received to support@soundgecko.com so we can take a look at it and correct it for future articles.

The article I submitted didn't work and gave a "No content found" error?

We utilize content detection algorithms on websites to find the article text on a web page. This works for a large majority of websites, but it's not perfect. Unfortunately this also does not work for content behind log ins and pay-walls.

If you are having trouble with an URL, please email us with the link so we can investigate the issue.

Where do I convert my PDF documents?

If you have a SoundGecko Pro account, you can upload them to our PDF conversion page here.

Why does my PDF conversion not read out the whole document?

Due to technical limitations, PDF conversion is limited up to 100 pages or 30,000 words, whichever comes first.

How can I contact SoundGecko?

Please e-mail us at support@soundgecko.com to get in touch with us.


Website

How do I listen to an article?

On our home page, simply copy and paste a URL link to an article (http://www.example.com/article.html), add your email address and click “Listen”. After a few minutes, we will send you an email which will have a link to listen to the article.

How do I change my account settings?

Registered users can configure settings for their account. Once logged in, click the "account settings" link at the top of the website to edit your account information such as:

  • Profile name
  • Connect to Facebook
  • Change password
  • Voice preference
  • Set up sync with Google Drive, Dropbox, SkyDrive
  • Get personal podcast feed
  • Configure email and notification settings
  • Set up RSS feed subscriptions
  • Manage SoundGecko Pro subscription

Email

How do I send articles to SoundGecko using email?

The easiest way to use SoundGecko is with email. In the email “to” address, type in “go@soundgecko.com” (without quotes) and then simply paste any URL links in the message body. You may leave the subject line blank.

Note Some email clients (ex. Microsoft Outlook 2003) may enforce line-wrapping for long text which breaks the URLs sent to us. Please disable this.

How do I disable emails if I use the mobile apps?

If you use the SoundGecko mobile app to listen to articles, you may wish to disable the emails SoundGecko sends.

You can configure this setting on your account settings page.


Website RSS feeds & Stations

What is the RSS feed feature?

SoundGecko allows you to subscribe to Really Simple Syndication (RSS) feeds which allow you to stay up-to-date with your favorite blogs and news stories and get new content delivered to you as soon as its published.

How often are RSS feeds updated?

Our service automatically checks RSS feeds for new updates every 15 minutes. All new articles are automatically converted to audio.

How do I add an RSS feed?

You can add RSS feeds in the RSS feeds account settings page. Choose from the popular RSS blogs or add your favorite websites and blogs by clicking "Add custom RSS feed" and entering the RSS-compatiable XML URL.

Where do the new RSS items appear?

By default, new RSS items appear as individual stations in the iPhone mobile app, or in the inbox of the Android mobile app.

SoundGecko can send scheduled email digests with links to all new RSS items. You can configure on the email & notifications settings page to receive up to two email digests, for example one in the morning and one in the evening.

Alternatively you can choose to enable the "Automatically add all new RSS items to my personal playlist" option on the RSS feed settings page to bypass the inbox.


iPhone app

What is the SoundGecko iPhone app?

The SoundGecko iPhone app allows you to easily browse Stations and listen to the articles on SoundGecko and articles you've submitted using your account.

What are Stations?

Stations are an easy way to browse interesting articles from a variety of different sources based on interest or a particular website. You can tap on any article to begin listening to it.

You can access and create Stations in the sidebar menu by tapping or sliding the sidebar button in the top-left corner.

Where are the articles I've sent from my email?

You can find the articles sent from your email account in the "My content" section, accessible under the "Browse" section in the sidebar.

How do I send articles to SoundGecko on my iPhone?

You can easily send articles to SoundGecko right within the app.

  • When browsing a web page in Safari, tap the "Share" button in the bottom bar
  • Tap "Copy" to copy the URL to your clipboard
  • Open the SoundGecko app, slide open the sidebar and select "My articles"
  • Tap the "add" plus button in the top right corner

Alternatively you can also email links to go@soundgecko.com from Safari while browsing.


Android app

What is the SoundGecko Android app?

The SoundGecko Android app allows you to easily browse and listen to the most popular articles on SoundGecko and articles you’ve submitted using your account.

How do I send articles to SoundGecko on my Android phone?

You can submit articles using just a few clicks straight on your phone with the native browser (and most 3rd party browsers).

When browsing a page, open the browser menu and tap the "Share page" button. On the "Share via" screen, select SoundGecko. Soonafter, the article will be added to your SoundGecko playlist.

How do I remove articles from my Android playlist?

You can remove articles from appearing in your SoundGecko Android playlist by long-pressing on the article entry in the list and clicking the "Delete" option.

What is the inbox and number in the top right corner?

For users with website RSS feed subscriptions, new articles are added to the inbox by default. The inbox list allows you to easily review the articles you wish to listen to.

To add the article to your playlist, simply tap the checkboxes to select articles, then click "Add to Playlist" button in the top right.


Chrome extension

How do I use the Chrome extension?

The SoundGecko Chrome extension is an easy way to quickly add articles to SoundGecko while browsing around the web.

The first time you use the extension it should prompt you to enter your email address or login to your SoundGecko account.

After the extension has been configured, click the green or gray SoundGecko icon when you wish to transcribe the page you're viewing in Chrome. Confirm this by clicking "Send to SoundGecko" in the popup.

How do I hide the popup when I click the toolbar button?

You can bypass the confirm popup and automatically add articles to your SoundGecko account. Right click the icon and select "options", tick the "Instant transcript" checkbox and click "Save changes".

How do I make the toolbar icon gray?

You can change the color of the SoundGecko toolbar icon to gray to better fit in with the rest of your extensions.

To change this, right click the icon and select "Options". In the options page, tick the "Use gray toolbar icon" checkbox and click "Save changes".


Dropbox, Google Drive, SkyDrive

How does SoundGecko link to Dropbox or Google Drive?

SoundGecko connects with your Dropbox, Google Drive & SkyDrive account by automatically syncing copies of the MP3 audio files on your cloud drive so you can access and listen to it at home, at work and on your mobile devices.

Where are the SoundGecko files on Dropbox and SkyDrive?

In your Dropbox or SkyDrive account, the MP3 files can be found in the “SoundGecko” folder.

Why are the SoundGecko MP3 files on Google Drive not in a folder?

Unfortunately Google Drive does not support folders for third-party apps at this time. SoundGecko files are placed in your root directory. SoundGecko is investigating overcoming this limitation.


Personal podcast

What is the SoundGecko personal podcast?

The SoundGecko personal podcast is a RSS feed for a podcast player like those found in many popular smartphone and music players. It allows you to listen to all your SoundGecko articles on the go without an app.

How do I use the podcast?

You can find instructions on how to add your podcast for popular music players as well as help for other devices on the podcast page.

Why is my podcast not up-to-date?

Most podcast players are synced with your device at intervals when you connect it to your computer, therefore it may not contain the articles you've recently sent to SoundGecko.